Friday, March 16, 2007

my customer service will be affected

since our store doesn't have the nifty listening stations the newer store do, our customers cannot listen to ANY cd in the store. they can only listen to the ones that were predetermined. that's not a bad thing. back in the day, you couldn't listen to anything when you bought a cd. you just took the risk.

anyhow, the other day, a customer wanted to HEAR what the album sounded like before she bought it. she was looking for upbeat dance music for her exercise regime.

she had a copy of fatboy slim's greatest hits.

and she asked me, "am i going to like this?"
in my head, i said, "how do
i know?"
in reality, i said, "
i'm not sure."

i ended up letting her hear sarah mclachlan's remixed album on my ipod. she bought it. she said it was "HOT." she asked my name and told me that she would be back. obviously, she broke my ipod and now, others will suffer a lack of customer service since it's out of commission.

No comments: